Customer service pay varies by airline, as detailed by PayScale. The median hourly rate for customer service representatives at Delta Air Lines as of December 2010 was about $15.30, while workers with the title of reservation agent were making about $10.80. In contrast, Southwest Airlines was p...
where I needed to even be able to catch the return flight from Jax FL. Something needs to be done about things like this.I will make plans to use the credit but will NEVER use United or Frontier Airlines again. Received excellent service from Southwest and they're my first choice in ...
For example, when a similar overbooking incident happened to Delta Air Lines, they asked who is willing to give up their $180 seat for $1,100. They found volunteers in no time. Some business practices do take risks into account. It is highly unlikely that the worst will come to worst....
Worst customer service out of all major airlines! I couldn't be accommodated for a reservation change or delay due to a family emergency, than you all cancel my flight without letting me know! After I was denied my initial request! The WORST customer service by far!
The lounge staff informed us that they were only accepting First and Business Class passengers from Star Alliance airlines and not Priority Pass members.What made this even more disappointing was that the lounge wasn’t full. We watched as First and Business Class passengers were allowed in, ...
back in June I was charged 297.20 for a flight on delta airlines that was not my purchase. I was asked to contact Delta Airlines and I did, but when I reached back out to Chase they said that there was nothing they could do for me. I was charged and Delta Airlines has no record ...
was rude, lazy and by far the slowest group of people I have ever seen put together. It’s clear that they all hate their jobs and they want nothing more than to pass their misery to everyone around them. It was such a bad experience that I vow to never fly through JFK ever again...
I CALLED DELTA AND THEY SAID I WAS ISSUED AN E CREDIT AND IT WAS WAY LESSER THAN THE TIX I PURCHASED. I CALL NEAT TRAVELS BACK AND THE REP ASKED ME DID I CANCEL. WHY WOULD I CANCEL MY ANNIVERSARY TRIP TIX. BIG SCAM DONT PURCHASE WITH THEM. BOOK DIRECTLY WITH SITE AND IF JOSE ...
There is bad, worst and horrible and then there is Silver Airlines which fits into a category entirely of its own. Flight delay 28 hours before the flight even left, excuse, another flight delay, more excuses. The customer service number is a complete joke.Reliable - NOCan you count on ...
Called Travelocity Customer Service and the agent said they had sent me an email telling me to contact them.(they had not). I was on the phone for over an hour, being put on hold several times as he was first talking to his manager, then contacting American Airlines to see what could...