If the billing issue is due to new fees and charges, the customer can log in and easily see what's changed, thanks to Pega's customer self-service view. Next Customer is 79% likely to call about their bill... Offer to waive late fee Use Pega's AI-powered propensity modeling to...
Pega Customer Service N/A Unavailable What isPega Customer Service? Pega Customer Service is a solution for solving interactions with customers, including collections, claims management, and other case management. It is available in 3 editions: the Digital Customer Engagement Edition, the Enterprise Ed...
RPA之家(www.rpazj.com)作为全国乃至全球最大、最专业的RPA交流社区,目前30多个微信群以及各种媒体矩阵,我们创造的RPA资源遍布全网,覆盖了国际和国内的知名RPA厂商。我们不仅仅是个交流社区,更是RPA行业的引领者,我们采用互联网快、准、狠的方式,将我们对RPA行业的深入思考与我们客户的整体企业规划进行结合,快速的助...
This cloud enablement and implementation acceleration service is aimed at providing an 80% reduction in infrastructure readiness and 50% reduction in total cost of ownership. Not too shabby! We’ll bring this Pega BPM power to you.We Do Training, Too We’ll train your resources how to use ...
Read this whitepaper to learn how to rethink service in the digital era and transform your approach to achieve proactive service and deliver seamless experiences for your customers.
Welcome to our fourth annual “CRM Top 100” issue, where we highlight the hottest trends and technologies in the three pillars of CRM—customer service, marketing, and sales—as well as the 100 leading providers. The ye...
CDHLoggedIn Allows to select the setting Allow direct invocation from the client or a service for Activity rules when necessary, usually when the activity is called from a script. CustomerDecisionHub:AdministratorCustomerDecisionHub:AnalystDecisionManager:CDHDecisionManager:PegaMarketing...
4. Pega Systems Pega Systems provides a comprehensive platform for customer service automation, including RPA capabilities. Their software combines RPA with AI and case management functionalities, allowing for intelligent customer care automation. Pega Systems offers features such as ticket management, knowl...
Where to register:https://www.pega.com/events/pegaworld This event will include keynote addresses, case studies and other panels. Topics include operational excellence, workflow automation, digital transformation, personalized customer experiences, AI and decisioning,customer engagement, customer service,...
Customer Service, Marketing, Sales WWW.ORACLE.COM Pegasystems Customer Service, Marketing WWW.PEGA.COM Pitney Bowes Marketing WWW.PITNEYBOWES.COM Point N Time Software Sales WWW.POINTNTIME.COM Pointillist Customer Service, Marketing WWW.POINTILLIST.COM ...