Waheed AzeezLos Angeles International UniversityInternational Journal of Advanced Multidisciplinary Research & ReviewAzeez W (2015) Improving Customer Experience in Mental Health Service: A Case Study of Ivy Willis House International Journal of Advanced Multidisciplinary Research and Review....
Anyone who has worked in a client-facing role knows that there are challenging times working alongside customers, but a professional and positive attitude, along with a polite but fair nature is essential. It is no different for therapists, they are offering a service and need t...
Customer Service Teams and Mental Wellbeing:The Role of Ai-driven Call Recording and Speech Analytics In recent times, employee wellbeing has been on the top of the agenda for both employees and employers, and the pandemic has brought it even further into t... S Peters - 《Software World ...
Learn how AWS customers are pioneering and powering mental health and wellness solutions in the cloud. Orangetheory Fitness: Using Chime SDK to Power Coach-Led Virtual Workouts with OTlive In this video,Orangetheory Fitness(Orangetheory) demystifies how it uses Amazon Web Services (AWS) to stream...
MEDvidi is an online mental health service striving to redefine the approach to mental wellness in the US. Our mission is clear and impactful: we aim to transform perceptions and enhance accessibility in the realm of mental health care. Our team comprises experienced mental health professionals, ...
Service quality in the banking sector: the impact of technology on service delivery The use of technology in the delivery of banking services is becoming increasingly prevalent as it is being employed to reduce costs and eliminate uncertai......
Your customer service teams are exhausted and feeling abused. It’sno secretthat Americans have seemingly become less civil and less patient in everyday interactions. Whether it be in the supermarket checkout line or on the phone trying to rebook a flight, customers can go from pleasantries to...
5. Self-Service Options Are in Demand Letting customers skip the queue does wonders for the customer experience. Customers like quick and easy service — and what’s faster than letting them handle the task themselves? In addition to making24/7 customer supportavailable, customer self-service res...
I had a terrible time trying to figure out how to reach customer service and eventually had to ask Google. When I did find avenues to contact the company, I had to reach out several different times in several different ways to get a response.FINALLY, I got ahold of someone. They told ...
You can type in keywords like “Customer Service” or “Customer Support” and use the location filter to choose “virtual” or “remote” jobs. American Express has remote customer service jobs, usually called “Virtual Customer Care Professionals.” You can look for these jobs on sites like ...