service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Freedom Mobile first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In ...
Freedom Mobile Not worth it Dropped calls all time, I’m texting with their customer service for over 90 minutes and no solutions, no refunds. Text them, twice about this issue- nothing is fixed. Freedom is not worth their cheap plans- will be switching to another provider. Date of ex...
If you are thinking of using them, just don't. There are too many other low cost carriers to put up with Public Mobile's lousy cell service and even worse customer service. Update: Just got a response from their rep and his "solution" is for me to open a dispute with my credit ...
Instead, I’ve been punished for trusting Fizz with my mobile service. The lack of accountability, the lack of resolution, and the sheer incompetence of your support system have cost me significant time, energy, and inconvenience.If I could give zero stars, I would. Avoid Fizz Mobile at ...
Customer self-service is digital support that lets end users access information and perform routine tasks without requiring the assistance of live agents or representatives. While traditional customer service relied on phone calls at contact centers, modern web and mobile applications integrated with artif...
Go with Freedom Mobile A company that cannot even service the downtown region of a major Canadian city, while charging $70/month is a useless service. Freedom mobile charges $40 for the same shitty service. Use Freedom. They are least don't screw you out of your money. Date of experi...
Further, chatbots can help save time for your customer service team by asking the basic queries that need to be asked to resolve issues. Community Forum Acommunity forumis a space that typically allows other users the freedom and flexibility to post questions, provide answers, and open discussio...
It works well on both my PC and mobile devices, making it convenient for my needs.Overall, it’s a reliable service that delivers good value for the price. Date of experience: November 23, 2024 UsefulShare Reply from ZoogVPNNov 29, 2024 Hello! We highly appreciate your feedback, thank...
As a customer service leader, you’ve likely found yourself both excited and overwhelmed by the constant buzz around artificial intelligence (AI). Read more AI-powered sentiment in action: Creating happier agents, happier customers at PayPal and T-Mobile by Heather Hughes January 28, 2025 Custo...
As a customer service leader, you’ve likely found yourself both excited and overwhelmed by the constant buzz around artificial intelligence (AI). Read more AI-powered sentiment in action: Creating happier agents, happier customers at PayPal and T-Mobile by Heather Hughes January 28, 2025 Custo...