Discover the right customer service chat software for small businesses. Compare features, pros + cons, and pricing in my comprehensive guide.
4.9 (55 reviews) Compare Learn More Bright Pattern Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000 concurrent agents and ...
Great Service Team I've had many successful interactions with the folks at ClerkChat. Their support team is quick to respond and thorough. Kudos to the entire service team! Date of experience: December 26, 2024 UsefulShare Advertisement MI Michelle 2 reviews CA Dec 3, 2024 Verified A Vers...
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities. Contact Massachusetts Avenue 2110 02140 Cambridge United States Categories Software Company Software Vendor People who looked at this company also looked at LiveChat 46 Claimed LiveChat...
The admins and mods are always happy to chat with you and help if you need it. I suggest you take these negative reviews with a pinch of salt, I think they are from people who were removed due to their own behaviour. Date of experience: 16 April 2023 Useful3Share Hugh Jarse 1 ...
Discover the best AI chatbots for customer service and find the right tool for you. Compare features, prices, and more in my complete guide.
When considering using WeChat, it’s helpful to review their customer service feedback. WeChat competes with other messaging and social media apps like,, and LINE. Customer reviews often highlight the versatility of the app, the payment features, and the customer service provided by WeChat, pa...
Integrates with Helpjuice's knowledge base software Advanced NLP technology Advanced analytics 2. Tidio Tidio provides an all-in-one proactive chat solution for your website that makes use of chatbots as well as live chat software. With Tidio, you can communicate with your website visitors in ...
What kind of support and self-service options do you provide? How many years of expertise do you have in the industry? What integrations does the software offer? Is the live chat interface customizable? What’s the pricing structure? Next Steps Interacting with customers in real time and provi...
Chat software not only answers questions from website visitors, but gives them instant answers instead of waiting for your ecommerce customer service team to come back online. Shopify Inbox, for example, can alleviate pressure on your support team by providing customers with real-time responses to...