您可以從客戶服務中心、Customer Service workspace 以及您的自訂應用程式內部設定讓專員可以在 Microsoft Teams 中聊天。 Teams 聊天在其他 Customer Engagement 應用程式 (例如 Dynamics 365 Field Service 和 Dynamics 365 Sales) 中也可以使用。注意 Teams聊天已在 Customer Service workspace 和客戶...
组织通过将微信(在亚洲拥有大量用户)等社交消息渠道整合到 Customer Service 全渠道中,来提高某些地理区域的业务效率。 备注 微信渠道在政府社区云 (GCC) 区域不可用。 先决条件 请确保满足下列先决条件: 您的环境中已预配微信。 详细信息:预配 Customer Service 全渠道 ...
a你是要5G的数据线的客户 You want 5G the data line customer[translate] aWelcome to Microsoft Customer Service Chat 欢迎到微软顾客服务闲谈[translate]
You need to set up two users in Omnichannel for Customer Service:Health Bot User - The Azure AI Health Bot user that you created in the previous exercise. This configuration allows you to assign the bot as a user and take initial messages through live chat. Omnichannel Agent User ...
Microsoft Teams 使用Microsoft Teams 做為支援內部職能 (例如技術支援、人力資源和財務 的參與管道),讓組織可以使用 Dynamics 365 Customer Service 的全通路增益集,使其員工與內部支援人員建立良好關係。 其他資訊:設定 Microsoft Teams 社交管道 社交管道 (例如 Facebook、LINE 和 WeChat) 讓您有絕佳的機會可以利用...
Depending on your product and if it's still in support,Microsoft support expertsare available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience. Chat or receive a call back from a technical support expert:...
Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience. Chat or receive a call back from a technical support exper...
Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience. Chat or receive a call back from a technical support...
Depending on your product and if it's still in support,Microsoft support expertsare available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience. Chat or receive a call back from a...
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