Philippines BDO-Unibank’s Customer Service is the worst in the world. I’ve used Customer Services for a whole lot of banks around the world but this one is extremely frustrating!1. Call Center will ring and put you on a non-ending voice-messages. I was listening to it for more than...
A BDO report, written by the Economist Intelligence Unit, released today, has for the first time unveiled the impact of poor customer service on businesses worldwide. The survey of more than 800 senior business leaders around the world reveals that almost two thirds (59%) of all companies adm...
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Customer service in Leon Guinto branch needs improvement. 1. The Customer Service agent asked me to.return on a particular date and time to pick up a needed document. I went there on said date and 15 minutes after said time, and the document was not ready.2. I forgot my atm pwd. I...
Customer service in Leon Guinto branch needs improvement. 1. The Customer Service agent asked me to.return on a particular date and time to pick up a needed document. I went there on said date and 15 minutes after said time, and the document was not ready.2. I forgot my atm pwd. I...
Customer service in Leon Guinto branch needs improvement. 1. The Customer Service agent asked me to.return on a particular date and time to pick up a needed document. I went there on said date and 15 minutes after said time, and the document was not ready.2. I forgot my atm pwd. I...