Castellanos, Dalina
Customer service at Home Depot truly is a joke. Haven't we put that in our literature? Even though we say we'll help, we never will. Why can't they figure that out? But people never read the fine print. Take these people. They bought a dishwasher, and we told them we'd install...
This is only after a very cumbersome process where I a human wasn't available to assist. All of my store receipt are available at HomeDepot.com but the service person said they don't have access to this info. Spent almost $300 in the last two week and one of the factors from buying...
Will that stop me from shopping at Home Depot? No. This was more of a one-off experience. Generally speaking, the service at that location is good. A couple of their associates in plumbing and electrical are fantastic. But there is a larger point. As a business owner, picture yoursel...
I’m deeply disappointed with the customer service I received over the phone at Home Depot. When my online credit card application couldn’t be completed, I was directed to call support. Unfortunately, the representative’s tone was unwelcoming, the diction was unclear, and the overall approach...
The Home Depot Canada shall make all reasonable efforts to ensure that its policies, practices and procedures that impact the delivery of its goods and services to the public or to other third parties, are consistent with the principles of dignity, equality of opportunity, integration andindependenc...
“At the heart of our transformation is the power of data and the trusted relationship The Home Depot has built with its customers,” says Babcock. “With Adobe Real-Time CDP and Adobe Experience Platform, we now provide much more relevant, targeted messaging to inspire millions of customers....
Anyone who shopped at a Home Depot store with a payment card since April may be exposed to the hack, the home improvement retailer says.
The Home Depot has named Jordan Broggi as executive vice president of Customer Experience and president of Online, effective June 3. In his new role as EVP of customer experience, he will lead the vision, design, and development of new and innovative solutions for consumers who shop at the...
The security flaw seems to stem from Home Depot’s MyInstall program, a service which helps customers communicate with installers. The recorded data is all related to complaints to do with the service, including logged names and addresses, the nature of the complaint and in some cases photos of...