For example, like China Mobile or China Unicom's 800 and 1860 service hotline, customers may complain that when the phone is turned on, the cell phone is broken. Or, "the signal is always bad, it can't be recei
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5. My ___(responsibility) include answering the phone and dealing with customer inquiries. 相关知识点: 试题来源: 解析 【答案】responsibilities【核心短语/词汇】deal with sth. 处理某事【翻译部分】我的责任包括接电话和处理客户咨询。【解析】该句要表达的意思是:我的责任包括接电话和处理客户咨询。因为“...
6. My ___(responsibility) include answering the phone and dealing with customer inquiries.7. Lots of children have ___(imagine) friends.8. We offer customers a free home ___(deliver) service.9. I ___(personal) think it's a rotten idea.10. The most ___(value) item on show will...
1:Dotheyhaveagoodattitudewhenansweringthephone?2:Willthecustomerbesatisfactorywiththeaftersalesservice?3:Howcancustomerservicebeoutstanding?*Listening PartA-Task1Conversation C:Excuseme.S:Yes.Madam.WhatcanIdoforyou?C:Iwouldliketoreturnthiscoat.CanIgetrefunds?S:Sure,refundsareallowed.Wearealwaysheretoserve ...
Customer support teams spend their days responding to emails, answering phone calls, and resolving tickets.No doubt, support teams have a major influence on the quality of service that customers receive. That being said, customer service extends well beyond the walls (or virtual walls) of a ...
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【解析】【详解】考查名词。句意:你的职责包括接听电话和处理客户询问。根据汉语提示“责任”可知,应填名词responsibility,作主语,根据后文include answering the phone and dealing with customer inquiries可知,应用复数形式。故填responsibilities。反馈 收藏
Here are 12 crucial customer service skills you’ll need to have, with tips on how to build them. 1.Active listening Ever heard the phrase: “listen more than you speak”? It’s easy to fill in the silence when you’re on the phone with an unhappy customer. But when you talk too ...
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