英文名称:Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations 标准状态:现行 发布日期:2018-07-16 文档简介 一、总则 该标准为组织行为制定了行为准则,它关注客户满意度并明确提出了相关的基本原则和要求。该标准为组织在提供产品或服务的过程中提供了指导和参考。
Quality Management - Customer Satisfaction - Guidelines For Monitoring And MeasuringItalian Standards
[translate] aCustomer satisfaction through total quality management system 用户满意通过全面质量管理系统 [translate] 英语翻译 日语翻译 韩语翻译 德语翻译 法语翻译 俄语翻译 阿拉伯语翻译 西班牙语翻译 葡萄牙语翻译 意大利语翻译 荷兰语翻译 瑞典语翻译 希腊语翻译 51La ...
This study presents research which examines the structural relationship between quality management and customer satisfaction in Korea. Specifically, the effects of quality management, employee engagement, continuous improvement, and customer satisfaction are tested. We examined the research model and the ...
2, promote quality management innovation aimed at "customer satisfaction". Enterprises should organize and carry out investigation and analysis of customer demand and market information regularly and comprehensively, thoroughly and accurately to grasp the needs of all aspects of customers, including potentia...
The effects of service quality management practices on customer satisfaction and customer loyalty: Marmara University Hospital DS O. Aykac,S Aydin,M Ates,... 被引量: 0发表: 2005年 Effects of service quality and food quality: The moderating role of atmospherics in an ethnic restaurant segment ...
1、LogoQUALITY SYSTEM PROCEDURE 质量体系程序Number文件编号:MC-C5-02Department 部门: AQP项目部Subject文件名称:Customer Satisfaction Measuring Procedure 顾客满意度调査程序Revision 版本:1.0Effective Date 生效日期:2021-1-1Page 1 of 6批准:审核:作成:Change History 变更记录Revision 版本Effective Date 生效...
7 Ways to Improve Customer Satisfaction in Hospitality Facilities Management With excellent hospitalityfacilities management software, these fundamental characteristics can result in a better customer experience. The difficulties of facilities management in the hospitality industry differ from those in the ...
However, little attention has been given in the literature to understand customer loyalty... Y Hu - International Colloquium on Computing, Communication, Control, & Management 被引量: 15发表: 2009年 A study on the relationships between service quality, satisfaction, trust and loyalty among rural ...
This study aims to examine and explain the effect of implementation of Total Quality Management on Organizational Performance, by Customer Satisfaction and Knowledge Management as a mediating variable. A structural model which is composed of four variables, was developed based on literature studies conduc...