At this point, close relationship with customers will require a strong coordination between IT and marketing departments to provide a long-term retention of selected customers. This paper deals with the role of Customer Relationship Management in banking sector and the need for Customer Relationship ...
Sarel Dan and Marmorstein Howard (2007). Customer Relationship in Banking: An Introduction and Strategic Implications. Journal of Financial Services Marketing, Special Issue Guest Editorial, University of Miami, 12(2), 97-101.Sarel D.Customer Relationship Management in Banking:An Introduction and ...
In the modern times, the existence of the civilized world can not be imagined without banks. The banking activities have become not only an integral part of the human civilization but also have directed the flow of progress over the lifetime of human civilization so far.The word "bank" refle...
The importance of Customer Relationship Management (CRM) in the banking sector The different aspects of CRM, including analytical, operational, and collaborative approaches The implementation of CRM in banking institutions, using examples such as Dresdner Bank and Deutsche Leasing The challenges and potent...
This is exactly why customer relationship management (CRM) is becoming increasingly important as a strategy which can help banks improve their business performance and become more competitive. The aim of this paper is to determine the extent, to which banks in Serbia implement the CRM strategy, ...
Customer Relationship Manager, Priority Banking 青云英语翻译 请在下面的文本框内输入文字,然后点击开始翻译按钮进行翻译,如果您看不到结果,请重新翻译! 翻译结果1翻译结果2翻译结果3翻译结果4翻译结果5 翻译结果1复制译文编辑译文朗读译文返回顶部 客户关系经理,优先理财...
2) relationship between bank and customer 银行与客户关系 1. The lack of law relating to bank s fiduciary duty prohibits development of relationship between bank and customer in China. 我国现行的银行法律中缺乏银行对客户信托义务的原则性规范,不利于银行与客户关系的有效建立,应借鉴国际惯例和其他国家...
At this point, close relationship with customers will require a strong coordination between IT and marketing departments to provide a long-term retention of selected customers. This paper deals with the role of Customer Relationship Management in banking sector and the need for Customer Relationship ...
Consumers have grown accustomed to personalized services and marketing in many industries, heightening expectations for banks. Indeed, the more our survey respondents agree that their bank personalizes the relationship, the higher NPS they give it. And they mostly trust banks to use their personal da...
Customer Relationship Management (CRM) came into the power when banking institutions started to become more and more competitive. The focus on CRM increased banks' abilities to understand their customers' current needs more precisely and also helped them to understand their customers' behaviours, such...