Given the dense competition of today's retail industry, customer loyalty can set your retail business apart. Retailers also see shorter sales cycles, meaning that loyal customers return for more purchases more
Discover in-depth analysis, industry trends, and practical strategies to build and optimize customer loyalty programs in retail and e-commerce.
So often retail businesses focus their time, energy, and money on earning new customers. But to have a healthy, thriving business you need more than that. In fact, according tothese consumer loyalty statistics, 65% of a company’s business comes from existing customers. That’s why you need...
12 unique loyalty programs from leading companies Customer Loyalty Article Which customer loyalty programs do consumers consider the best? Customer Loyalty Marketing Strategy Article 3 customer loyalty trends in the post-pandemic era Consumer Behavior ...
A customer loyalty program is such tool which gives a reason for customers to stay loyal to your company if it has been devised in a proper way. With the advent of new trends among customers and the new technology adaptation, customer loyalty programs also have undergone lots of change and ...
Antavo’s definitive guide on customer loyalty programs shows you what to focus on in order to create a high-performing rewards program.
As we bid farewell to the year of ChatGPT and Midjourney, it's evident that AI in retail is shaping the future of the industry. Analysts note a significant demand for better customer loyalty programs, personalized experiences, establishing transparent supply chains, and facilitating contactless pay...
Integrating these trends into your loyalty program can boost customer retention and build brand loyalty for your business. Boost customer retention 1. Mobile Optimization By making your loyalty program an app that customers can have on their smartphones, you’re making it convenient, quick and easy...
Below are five of the most effective customer loyalty programs, designed to keep customers returning for more. 1. Starbucks Rewards: Gamification at its Best Starbucks‘ innovative loyalty program has transformed routine purchases into a game-like experience. Members earn stars for every dollar spent...
Emerging loyalty-program areas Thomas O’Toole:Travel, retail, and financial services have been at the forefront of loyalty programs since their inception, but we now see them expanding into other categories, such as healthcare. Why is this happening, and what other categories do you see adopti...