Want to learn more about customer journey maps but don't know where to start? Here, you'll find valuable tips, including a free template!
Mas madaling mapanatili ang mga kasalukuyang customer kaysa makahikayat ng mga bago, at ang mabuting pakikipag-ugnayan sa customer ay nakakaapekto sa pag-iwas sa pag-churn (pagkawala ng mga customer). Ang pinakamahusay na tool mo sa problema sa pagpapanatili ng customer ay masusing pak...
So the way that is work is to use a mind map or diary to dump all of my 'data' into to free up my mind. Glorify gives me this! I can take all my media, content, branding and images and just dump it into the infinite canvas. From there I can sort, create, refine and create...
Netflix has come a long way in using customer feedback for product usability. Their journey started out with the 5-star rating system, they asked the customers to rate their experience on viewing the movie/series. But then they switched to the thumbs up/down rater, why? Cameron Johnson, D...