Data Cloud gives you a complete view of your customer across marketing, commerce, sales, and service. Activate across email, mobile, advertising, web, and CRM.
When you have a Customer Data Platform, you need to ensure that the data and insights can be used by the people who need it. For example, when a prediction model indicates that a customer is likely to churn (no longer wants to do business with your company), you need to be able to ...
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Find out if your organization is ready for a customer data platform. Get the ebook IDC MarketScape: Worldwide CDPs Focused on the Financial Services Industry 2023 Vendor Assessment Find out why Oracle is a Leader in CDPs for the financial services industry. ...
Data Management Enterprise AI ERP SearchContentManagement 7 advantages of OCR for data entry OCR tools convert physical documents, like receipts and invoices, to machine-readable text. Advantages of this technology include... The top 5 content management trends in 2025 ...
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Security privilege checks for the logged-on user occur during the core platform operation. Data that comes out of Dynamics 365 Customer Engagement (on-premises) might not be safe for rendering. Data may have been injected with HTML tags that are not secure. Adhere to the requirement of not...
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You know that you need a VoC platform that gets out of the way, so you can spend more time improving things for customers, and less shuffling spreadsheets. But the best teams know that VoC isn’t a technology problem — it’s an operational and cultural one. That’s why ambitious financ...
Even if the information on a customer data platform is anonymised, it may not be safe. Skilled cyber criminals may be able to piece together connections within large amounts of anonymised data — for example, using postcodes, medical and financial records and voting preferences — to “re-iden...