Create a detailed technical specification outlining the system’s architecture, database design, data structures, and technologies to be used; Plan for migrating data from existing systems to the new CRM; Build the CRM system with scalability in mind to handle future increases in data and users;...
DBMS:数据库管理系统(Database Management System)是一种操纵和管理数据库的大型软件,用于建立、使用和维护数据库,它对数据库进行统一的管理和控制,以保证数据库的安全性和完整性。 SAAS:是Software-as-a-Service的缩写名称,意思为软件即服务...
Any CRM system worth its salt must have a customer-facing function, namely, support or customer success representatives. This functionality ensures customer satisfaction. This module aggregates all customer phone calls, emails, tickets, and chats in a database for easy retrieval. Typical sales module...
Most experts credit Benioff and his early team with creating the SaaS model that many CRM systems have adopted, ensuring organizations can purchase and use a CRM system without a high upfront cost to deploy and gain value. Since 1999, Salesforce and its CRM,Customer 360, have proved to be ...
Data warehousing. In the heart of each CRM system is customer data. It should be stored, organized, and accessed securely and efficiently. Therefore, database design and cloud organization are two of the most important parts of the SaaS CRM development process. ...
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Salesforce 领先的 CRM 平台,涵盖销售云、服务云和平台云,以及中国专属功能互连网关现已正式发布,它们在中国均托管在阿里云上。 借助互联网关满足本地市场需求。 互联网关是一套专为中国地区提供的产品和集成功能,可以将阿里云上的 Salesforce 与本地应用、渠道和服务深度关联起来。品牌可以通过 Customer 360 解锁中国...
The main work of this paper is:First, a brief introduction of the background of the CRM customer relationship management system。Secondly a brief introduction of the system requires the use of technology and framework –SSH and JSP.Then, analysis of system design scheme is decided by the demand...
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