Once it was time for formal Sugar training. Materion conducted all Sugar training face-to-face in six countries over four weeks. Employees spent two full days hands-on with Sugar, working on real tasks using real customer data. So, while they were learning the new system, they were also ...
More and more vendors are developing custom Customer Relationship Management (CRM) software solutions for specific vertical markets.
Stay on top of CRM trends and developments with case studies from leading companies. The latest CRM case studies are available here.
Read Case Study See all customer success stories Get in Touch Sign up for a 30 min no-obligation strategic session with us Let us understand your business objectives, set up initial milestones, and plan your software project. At the end of this 30 min session, walk out with: ...
CRM Case Study Discus Dental This is a case study of a 10 year old private B2B dental company that has catapulted itself to become the market share leader in professional tooth whitening systems. Through superior product development,cutting-edge marketing, and excellent customer service,Discus(...
As client information is now stored in one place, the team also gets a clear snapshot of each customer, such as the equipment they have, when it was last serviced and what they’re paying out for coffee. “Our staff members know each client’s situation before they go into a meeting ...
“We now engage the customer and take some swings, which was not happening before,” McSwain said. “We used to go for grand slams. Now we’re hitting singles as well.” Download Case Study Sugar Partner BrainSell helps companies thrive by solving business challenges with guidance and techno...
destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the future.
Over the course of a few weeks, Quint started to see customer patterns more clearly and he commented;“Market segmentation became much clearer to us – who are customers were”.He realized that they were much more heavily involved in Finance than they were in Construction for example. ...
Read Case Study See all customer success stories Get in Touch Sign up for a 30 min no-obligation strategic session with us Let us understand your business objectives, set up initial milestones, and plan your software project. At the end of this 30 min session, walk out with: ...