The abbreviationCRMrefers toCustomer Relationship Management, a strategic approach that companies use to manage interactions with current and potential customers, enhancing business relationships and customer satisfaction. This concept encompasses various technologies and practices to analyze customer interactions ...
In cases where the information is specific to just one product, the product's abbreviation, either Oracle or PeopleSoft, is included in the topic heading. Siebel CRM Call Center On Demand Integration Pack Installation Guide 9 Siebel CRM Call Center On Demand Integration Pack Environment ■ ...