Discover how to transform your Customer Service workflow using shared inboxes in Gmail with Gmelius. Improve collaboration, manage emails better, and drive efficiency in your business.
There are three main ways in Gmail to share your inbox: shared login credentials, delegated accounts, and collaborative inboxes (i.e., a Gmail group mailbox). Each comes with a set of pros and cons that you should consider if you’re looking to set up shared email for your team. In ...
Now, we need to convert it into a Gmail shared inbox. Step 2: Create a shared inbox To do so, head to https://gmelius.com/download/extension and install the Gmelius extension for your browser. Once signed up, you'll see the Gmelius onboarding. We want to create a "Team Inbox" ...
Share a Google Group. Gmelius makes it possible to create a shared inbox from a Google Group in a few easy steps. IMPORTANT: Before starting the actual creation of the shared inbox, 👉 please ensure y…
Create Collaborative Inbox within Gmail You will need to set up a collaborative inbox to send communications from email addresses other than your own. Once set up, you can assign users who have permission to send and manage conversations. A typical example with our clients is to set up an in...
If you're looking to create a shared inbox accessible by multiple users, you might be looking for Google Groups—a different Google Workspace feature designed for shared ownership of conversations. How do you create a list of emails in Gmail? Creating a list of emails in Gmail is the same ...
Method 3: Using a shared inbox instead of a Gmail account without a phone number A viable alternative to sharing credentials is using a shared inbox. AGmail shared mailboxworks a bit differently from traditional company emails. Instead of each person having their own account and logging into th...
This Zap automates the creation of draft reply in Gmail whenever a new conversation is added to a Gmelius workspace, e.g., a shared inbox or shared Gmail label.When this happens... New Conversation Triggers when a new conversation is received within a Gmelius workspace...
Customer Support Teams:A business’s customer support team uses the Gmail Groups feature to create ashared email inboxtocommunicate with customers quickly. Project Collaboration:A project manager wants to host monthly meetings so their team can collaborate and discuss the project. The project manager ...
Use Incognito mode in the desktop browser. Otherwise, you'll see the newly created email address in your primary Gmail inbox. Enter the other person's details (such as their birthdate, gender, and username) while creating the Gmail account. Ensure you use accurate information, as it may com...