To assess care providers and to ensure that they are meeting the fundamental standards, the CQC employs the KLOEs – a set of questions used by inspectors to determine whether the service is safe, effective, caring, responsive and well-led. Read more: What are the CQC’s 5 Key Lines of ...
speak with staff and residents, look at care plans, observe the care being provided, inspect the facility itself, and read documents and policies. They will be reviewing your services and facility against their Key Lines of Enquiry (KLOEs)—referring to the five different areas that CQC investig...
speak with staff and residents, look at care plans, observe the care being provided, inspect the facility itself, and read documents and policies. They will be reviewing your services and facility against their Key Lines of Enquiry (KLOEs)—referring to the five different areas that CQC investig...