To assess care providers and to ensure that they are meeting the fundamental standards, the CQC employs the KLOEs – a set of questions used by inspectors to determine whether the service is safe, effective, ca
Preparing for CQC inspection: understanding the ive key questionsdoi:10.12968/jorn.2016.8.1.42UNITED KingdomCARINGDECISION makingMANAGEMENTMEDICAL quality controlPATIENT safetyACCREDITATIONEllis, PeterAbbott, JaneJournal of Renal Nursing
The 5 Key Lines of Enquiry (KLOE) The CQC inspection focuses on identifying non-compliance, cross-checking observations against other evidence such as care plans and training records. CQC inspectors assess health and social care services using the 5 KLOE, deciding where they are appropriate during ...
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How does the CQC use the 5 standards in their inspections? Each of the five questions or standards is subdivided into constituent parts to help the inspector assess a care service. These are known as key lines of enquiry (KLoEs). Before an inspector visits a care facility, they will select...
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