technical support Shared Phrases: dont know how to solve 19 Oct Posted byAnonymous 10/19/22 6:43PM I have been with Cox 24 years. 3 weeks ago our cable started acting up, picture freezing up, glitching etc. The Cox technicians have been to our house 3 times. Replaced 3 cable boxes,...
In July [redacted], we returned our rented Cox Modem and switched to a NETGEAR Cable Modem recommended by Comcast for XFINITY. Before purchasing, we verified with Cox that the new modem would be compatible. However, upon calling [redacted], we discovered the number was not in service....
I have learned a good deal working at Cox Communications so far. I have transitioned from Residential Technical Support to now Residential Loyalty. A typical day at work at both jobs is logging into applications/telephone and fielding inbound calls from the call queue until breaks/lunches. ...