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Trying to sign up for new Cox service. A new high speed internet acct. which is pure profit for a cable company unlike tv service which is mostly franchise fees. My service drop was taken down by a weather event. No big deal I am sure they have a storm response team. WRONG, Cox sc...
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Cable 1.25 TB 525 hours of HD video Cox Internet Customer Service When considering an internet service, speed and price aren’t everything. Getting someone on the line to help when things don’t go right can be just as important. Who wants to be stuck on the phone for...
We passed Charlie's information along to Cox, and he then received a call from the cable company. "A rep from Cox's executive office called me this afternoon. He was very helpful and confirmed that I would be able to keep my existing 300/30 tier since I had alread...
The article presents a case study of the business objectives of U.S.-based cable company Cox Communications which wants to be proactive in engaging and rewarding its customers to improve customer retention. The company worked with marketing service provider Paradise Design to develop a direct ...
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whose company ID is [redacted]. I found his attitude to be condescending and rude, leaving me with a negative impression of Cox's customer service. I would appreciate it if someone from Cox could review the recording of our conversation. Thank you for taking the time to look into t...
or a computer. They've been experiencing reception issues with their Cox Cable for several months. I have listed their details below in case you need them to review the numerous calls my mother has made to customer service and the service visits to their home. Despite several...
Overall, if AT&T Fiber is in your area, that is almost always your best option for internet service. AT&T offers great value for high-speed internet and is one of the most reliable internet providers available. Cox internet is a good option, but because it uses cable instead of fiber inter...