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Customer centricity is a strategy in which a brand makes business decisions based on its customers’ wants and needs.Temu currently uses this approachto keep tailoring its app. The company effectively leverages customer reviews and survey data to improve its app or broaden its product offerings. Co...
Written By Steve Chou WSJ Bestselling Author | 7 Figure Store Owner | B.S/M.S. Stanford Steve is a 7 figure ecommerce store owner, blogger, YouTuber and podcaster that has taught thousands of students how to sell online. He has been featured in Forbes, Inc, NYT and MSNBC. Click Here...
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In addition to the automation potential in the restaurant industry (Chui et al.2016; CUF2018), the service sector is also characterized by a high level of customer contact. High-contact service sectors usually require social and emotional skills to achieve excellence in hospitality, customer satisfa...
https://www.wsj.com/articles/to-track-virus-governments-weigh-surveillance-tools-that-push-privacy-limits-11584479841/, Accessed 11th Jan 2021 Google Scholar [14] K. Degirmenci, N. Guhr, M.H. Breitner Mobile applications and access to personal information: a discussion of users' privacy concerns...
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