Intermedia offers the leading Customer Service Contact & Call Center Software combining a robust suite of features, and carrier-grade reliability, backed by 24/7 support
Omnichannel Support:Contact Center systems provide customer support tools across multiple communication modes, including phone, email, chat, and social media. The system synchronizes communication history across all available communication channels so that customers can receive streamlined support, no matter...
Contact center software allows companies to manage inbound and outbound customer communications across a range of channels at scale, and may or may not include call reporting analytics. These channels can include voice (phone), email, fax, VoIP, webchat, video chat, and social media platforms. ...
Award-winning cloud phone system, team communication, UCaaS, VoIP services, cloud contact center, and telecommunications provider. Accent is located in Columbus, OH and provides modern cloud based communication services.
Tracking Contact Center Performance, Remotely Your Business Phone is now the Front Door Should you Remote-Enable your Contact Center? Why Call Reports and Analytics Matter Why Customers Choose Intermedia Interested in talking to sales? Call us to start the conversation. ...
Without Vonage Contact Center, how do you expect to get the most out of Salesforce? With Vonage Contact Center's five-star rating, #1 ranking with 800+ reviews, and Premier partner status on the Salesforce AppExchange, contact center integration reached a new level. What could impress your ...
Freshdesk Contact Center ( Formerly Freshcaller) is a call center software for startups and small teams. Fresh Contact Center aims to enable businesses / teams set-up and run a call center without spending a lot of time and money. It is suited for phone teams of size 1- 30. ...
They seem to have a lot of errors when using the contact center solution. You also need to be logged into two apps. They require you to be logged into the RC Phone app AND the InContact browser app. Showing 1 - 25 of 226 ReviewsNext...
Contaque is a global leader in omni-channel contact center software solutions with features such as AI, Voice and Chat Bots, Sentiment Analysis, and GSM-based calling.
Cloud based: Much of the physical hardware and software associated with maintaining a cloud contact center’s phone system has been made obsolete by browser-based SaaS solutions. Instead of phones, most contact centers as a software (CCaaS) software simply provide computer telephony integration (CTI...