Currys EE boohoo.com UK & IE O2 Mobiles Post Office Life Insurance Acer Working with tech partners via Awin has enabled us to enhance customer experiences on our own site and experiment at speed without relying on in-house dev teams and risking up-front costs. ...
Talkdesk’s key distinguishing feature and unique selling point is Talkdesk iQ which allows customer service leaders to immediately leverage the power of artificial intelligence (AI). Infused throughout the Talkdesk Enterprise Cloud Contact Center, Talkdesk iQ mines billions of interactions to reveal cust...
mplsystems unique “mashup” CRM Agent desktops are configured to make ‘complex customer service simple’, bringing together CRM, contact centre channels and enterprise-wide customer data in a simple intuitive application. In contrast to a traditional CRM approach, the objective is not to replace e...