E-Banking ServicesLevel of SatisfactionMotivating FactorsCustomer Care ServiceTechnical GlitchesAll Time AvailabilityThe paper lays down its special focus on E-banking services provided by various banks and its usage and satisfaction among its consumers. As the world is transfKundra, Dikshita...
1. Individual Consumer’s Behaviour towards Risk The traditional utility analysis explains an individual consumer’s behaviour among riskless and certain choices. It was Neumann and Morgenstem who studied the behaviour of an individual on the basis of expected utility from risky choices found in g...
Within this context, this paper has two main objectives: first, to explore the attitudes of consumers towards fruits and vegetables with cosmetic flaws; and second, to unveil how these attitudes influence consumers' purchase intentions.A survey was conducted for this research in order to investigate...
Inderstanding Consumer Behaviour Towards Luxury Products A Report On Understanding Consumer Behaviour towards Luxury Products By Jitesh Sanghvi MMS – 137‚ Marketing Year 2009-10 K J Somaiya Institute of Management Studies & Research Understanding Consumer Behaviour towards Luxury Products Understanding Con...
Mobile banking as business strategy: Impact of mobile technologies on customer behaviour and its implications for banks Mobile commerce is gaining increasing acceptance amongst various sections of the society. This growth can be partly traced back to technological and demogr... R Tiwari,S Buse,C Her...
Price incentives and consumer payment behaviour In this paper we estimate the effect of particular price incentives on consumer payment patterns using transaction-level data. We find that participation i... J Simon,rnKylie Smith,rnTim West - 《Journal of Banking & Finance》 被引量: 101发表: 20...
While active and well-informed consumers may spend some effort to find the most competitive price for financial services, others may not [50], because cognitive biases influence consumer behaviour [51]. Consumers will generally seek to maximise the utility of their financial decisions, improve their...
services, would certainly go on to increase the consumers' perceived value. Since delivery of banking services through mobile channels doesn’t involve personal interactions between the service provider and consumer, there might be greater ambiguity with respect to these services. If banks are able ...
(2019) argue that the ensuing cash shortages had a significant impact on consumer payment behaviour. Similarly, Zimbabwe adopted the US dollar as its main currency in 2009, and has experienced severe cash shortages since 2016. As a result, the Reserve Bank of Zimbabwe (RBZ) made several ...
The theory of planned behaviour: assessment of predictive validity and perceived control Br. J. Soc. Psychol., 38 (1999), pp. 35-54 View in ScopusGoogle Scholar Arpaci, 2016 I. Arpaci Understanding and predicting students' intention to use mobile cloud storage services Comput. Hum. Behav., ...