Streamline client support services Optimize and streamline the way you deliver your services, your SLAs and how you provide efficient customer support by utilizing the right tools and functions for the right job. Manage, communicate and find the right solution to problems with ease and solidify your...
The modusCloud Integration for ConnectWise Manage provides an automated way of synchronizing the user count of a company protected by modusCloud with its corresponding ConnectWise Manage Company. As user counts fluctuate and grow, this makes understanding your client’s usage of modusCloud and billing ...
The web portal reduces our overhead and maintenance cost. Cons: Query of information via Perchbana needs to be segmented by client sites. Alternatives Considered: Splunk Enterprise Reasons for Choosing ConnectWise SIEM: Cost of the product was a major factor, but the implementation and maintenance...
A computing services manager notes, "Itssecurityis most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's...
ConnectWise Sell is a must if you're usingConnectWise Manage, it allows you to easily create opportunity and sales orders directly from your customer list. The order porter function is great for tracking when a quote has been opened and the digital signature function works really well for proof...
But most SMBs can’t manage this in-house, and many MSPs still haven’t figured out how to meet the demand. This is your opportunity to differentiate and scale. Say goodbye to scattered security solutions and hello to a powerful portfolio of cybersecurity products that will take your ...
Managing recurring billing can be a streamlined and straightforward process. You can standardize and simplify the way you manage customer contracts, including cloud. Easily manage, monitor, and bill for other public cloud services such as Microsoft 365 and Cisco Cloud Solutions. ...
As a note, if the site name was changed for the certificate, it will also need to be updated on the My Company page on the 'Site URl for Manage' (https://docs.connectwise.com/ConnectWise_Documentation/090/023/001). Let us know if this did not get resolved!
Because ConnectWise Manage does have everything there, the licensing is a little bit restrictive as far as how they want to granularly assign licenses rather than having more of an all-inclusive package." "There are some different add-ons and benefits that are optional and come at an ...
ConnectWise Developer - ClientID: https://developer.connectwise.com/ClientID To obtain your "API Key", you will need to Generate one, inConnectWise PSA/Manage, under "My Account > API Keys" (If the "API Keys" Tab isn't visible, you may have to make it visible, in your...