Professional services automation software Learn more » ConnectWise NOC Services™ Expert services to extend your team. Learn more » ConnectWise Help Desk™ Here for your customers 24/7/365 Learn more » The ease of learning and the ease of using the tool is what I like about Con...
Built-in remote access and support software Our remote access and support software, ScreenConnect, goes beyond integration—it's built right into our system for seamless functionality. Intellimon®: actionable ticket alerts Intellimon is designed to reduce noise by automatically grouping related alerts...
Find out what your peers are saying about ConnectWise PSA vs. Zoho Desk and other solutions.Updated: December 2024. DOWNLOAD NOW 825,566 professionals have used our research since 2012. See ourConnectWise PSA vs. Zoho Desk report. See our list of bestHelp Desk Softwarevendors. ...
services, and a supportive community. This commitment has led to an increasing number of IT solution providers worldwide choosing ConnectWise as their preferred platform. The company seamlessly integrates various aspects such as CRM, sales, help desk ticket and tracking...
As of December 2024, in the Help Desk Software category, the mindshare of ConnectWise PSA is 1.9%, up from 1.5% compared to the previous year. The mindshare of IBM SmartCloud Control Desk is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user eng...
Connectwise provides help desk software, it's puzzling why their support is so poor. Pros and Cons Quoting engine is good Electronic Sign off is easy The install support team was good Likelihood to Recommend Connectwise Manage performs well, I would wait some years till either they work the ...
ConnectWise is a business process automation software that offers a variety of different modules including CRM, help desk, ticketing system, project management tools, and more. The ticketing and dispatch system allows you to manage customer support requests and technicians can enter time and expenses ...
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We love how powerful of a help desk platform ConnectWise Manage is. It integrates well into our proprietary software, has a wonderful ticketing system, and has excellent customer support. Write a Review Cons Locked into an inferior product by a deceitful sales team. Every user at our company ...
(PSA, RMM, CPQ), with the service-enabled RMM, security and NOC/SOC and Help Desk from Continuum, IT documentation from ITBoost, and partner relationship management (PRM) from Webinfinity, substantially increases value to TSPs. ConnectWise becomes the only software platform that connects the ...