face-to-face interviews, phone interviews, email surveys administered online, and usability tests conducted via screen sharing are all different communication channels. You might use multiple channels simultaneously, for example, communicating over voice while also using a screen share to show design co...
2004). This failure to examine these two fields prevents definitive conclusions on the importance of each type of asset as the source of competitive advantages and economic rents. This gap is particularly worrying given the transition from the industrial era to the information age...