Problem: My laptop is able to connect to my Echo Dot, speakers and earphones. My phone easily connects to all these as well. However, my phone and laptop do not work so well together. They get paired, then my laptop says connected, while my phone says con...
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If the internet is working and the Echo still isn't connecting to Wi-Fi, it could be the band it's using. Most routers have multiple Wi-Fi bands — 2.4Ghz and 5Ghz are the most common. If you have this ability on your router, try changing which Wi-Fi network band your Echo device...