Confluence自动化通过、自动执行手动任务并减少Confluence和Jira Service Management之间的上下文切换,使支持、技术和业务团队更有效地协作并节省时间。 例如,当发生事件时,用户可以手动触发自动化操作来创建Jira Service Management事件报告,并在Confluence页面上发表评论。这有助于团队节省时间,因为事件报告可以在Jira Service ...
Confluence自动化通过、自动执行手动任务并减少Confluence和Jira Service Management之间的上下文切换,使支持、技术和业务团队更有效地协作并节省时间。 例如,当发生事件时,用户可以手动触发自动化操作来创建Jira Service Management事件报告,并在Confluence页面上发表评论。这有助于团队节省时间,因为事件报告可以在Jira Service ...
教程:联合使用 Confluence 和 Jira Service Management 通过结合彼此的力量,Confluence 和 Jira Service Management 完美整合,快速显示您的客户或员工解决问题所需要的信息,从而节省您团队的时间,并提升客户的体验。 Confluence 与 Jira Service Management 无缝集成,使 IT 团队能够提供出色的服务体验。通过已解决事件的...
Jira Service Management + Confluence Premium自动化优势 轻松支持和自动化Jira Service Management中的工作流。Confluence自动化通过、自动执行手动任务并减少Confluence和Jira Service Management之间的上下文切换,使支持、技术和业务团队更有效地协作并节省时间。 例如,当发生事件时,用户可以手动触发自动化操作来创建Jira Serv...
Connect Confluence to Jira Service Management Learn how to connect Confluence to Jira Service Management to start deflecting requests today. Learn more Help customers self-serve with a Confluence knowledge base Discover how create a knowledge base, generate and share knowledge base articles, and manage...
培训您公司不同部门的用户,让他们通过 Jira Service Management 报告问题、请求帮助,可以帮助确保 IT 团队全天不受细枝未节问题的干扰。不过,如果您还没有创建知识库,那首先应该做得就是创建一个知识库。正所谓,授之于鱼,不如授之于渔。
Jira Service Management with Confluence Last updated: January 31, 2021 There are two main functions that an integration between Jira Service Management and Confluence can serve; The first is for your customers and the second is for your agents. Both integral functionalities will help resolve tic...
[jsm:JIRAServiceManagement] [questions:QuestionspluginforConfluence] [crucible:Crucible] [capture:CapturepluginforJIRA] [conf:Confluence] [training:TrainingpluginforJIRA] [*:Thirdpartypluginkey,lookslike:com.foo.bar] [bitbucket:Bitbucket] [tc:TeamCalendarspluginforConfluence] ...
Confluence is a valuable tool on its own. But it becomes a collaboration powerhouse when you integrate it with Jira, Trello, or any other project management application. When integrated with Jira, Confluence allows you to manage a knowledge base for specific projects and shows you the relevant ...
To set up your knowledge base in Jira Service Management, at a minimum, you’ll need to have a Free plan of Confluence on the same site. If you already have Confluence on your site, learn how to link knowledge base spaces to your service project. All your drafts and published...