To create and configure the required inbound action:Select Inbound Actions from the System Policy section of the right-hand navigation menu to display all inbound actions for the ServiceNow instance. Select New from the top of the inbound actions list. A page for configuring a new inbound ...
In the Amazon Connect console navigation pane, choose External voice systems, Contact Lens integrations. You'll see the name of available Contact Lens connectors. Select the one you want to use. The following image shows an example Contact Lens connector named MyTestConnector. On the connector de...
Alert Integrations in the SolarWinds Platform Configure SolarWinds Service Desk to be integrated to the SolarWinds Platform Integrate a SolarWinds Platform product with ServiceNow How does the ServiceNow integration with the SolarWinds Platform work? Install and configure the SolarWinds Platform Alert In...
ServiceNow Objetos de mapeamento Propriedades adicionais dos tipos de objetos nos perfis de clientes Perfis inferidos Modelos de registro de contato Associe o registro de contato a um perfil encontrado usando a chave _phone em Perfis de clientes Exemplos de mapeamentos de tipos de objetos nos perf...
AWS Documentação Amazon Connect Guia do administrador Feedback Preferências Amazon Connect Guia do administrador PDFRSS Os gerentes e atendentes em treinamento podem monitorar conversas em tempo real entre atendentes e clientes. Para configurar isso, é necessário adicionar o blocoDefinir o compo...