CALL CENTER SYSTEM AND COMPUTER ACCESSIBLE MEDIUM STORING A PROGRAM FOR A CALL CENTERAn objective is to provide a call center system operable in accordance with various signaling specifications without causing an automatic call distributor to cope with the various signaling specifications. A call-...
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Advanced attackers typically vacate the system and remove evidence of their presence after they have achieved their goals; they may even disguise their work as someone else’s. In some cases, they leave behind a back door for future access or to sell access to other cybercriminals. Some attack...
Contact Center Software Foniva Contact Center Software is a complete all in one platform designed for on-site, outsourcing and hosted contact centers. Learn more Outbound Dialer Foniva platform provides outbound dialer functionality that provides the capabilities to make outbound telemarketing, sales, coll...
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Computer-telephony integration (CTI) system for co 优质文献 相似文献 参考文献 引证文献Computer-telephony integration that uses features of an automatic call distribution system In a computer-telephony integrated (CTI) contact center, a CTI adjunct () enqueues contacts in contact queues () of the ...
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