If you are unhappy with the progress of your complaint or would rather speak to our centralised complaints team, please get in touch atcomplaints@portmandental.co.ukor by calling 01242 437761. Please note that any complaints regarding your treatment will be forwarded to your Dentists for their ...
In one year, around 15,000 written complaints are filed in the NHS against dental care professionals (DCP).1That's more than 1 complaint for every 5 DCP's employed.2As young dentists, many of us are unfamiliar with the skills needed to handle complaints made against us. Unless you have ...
Hundreds of patients took issue with their GPs' and dentists' hygiene standards during the first year of the pandemic. Patients' complaints about hygiene and equipment rose by nearly 50 per cent in the year 2020-2021, with more than two-thirds of these gripes relating to lax hand washing...