In 2022, companies in the South Korean real estate industry reported the highest use of artificial intelligence (AI) technology and services.
As AI technology advances, we can expect to see even more innovative and effective uses in customer service.The future is promising, and it's clear that AI will play a pivotal role in shaping how businesses interact with and serve their customers....
For example, companies using AI for employment decision-making cannot claim immunity from employment discrimination charges. Similarly, if a software developer creates a financial algorithm that promotes fraudulent activities, they should be held liable for the potential harm it may cause. Let’s ...
“But they also know that over-reliance on technology in search for efficiency gains can reduce, rather than increase, the levels of customer intimacy required for success.” SEE: IT leader’s guide to the future of artificial intelligence (Tech Pro Research) Iconic companies are using AI for...
Gamification, Big data or AI are powerful tools to discover and retain talent in organizations. Discover how are they used to attract talent.
We asked 1000 digital marketers what their plans are for AI technology use. Come discover how marketers are planning to use AI to aid their campaigns.
The Role of Generative AI in Technology Companies: A Conversation with Microsoft's Brad Smith This is a modal window. The media could not be loaded, either because the server or network failed or because the format is not supported.
Phone Zendesk in Action - APAC Join us to learn the best practices and proven strategies needed to create a better service experience for both your customers and your team, and better understand how emerging tech like AI can be implemented today to level up your service delivery. ...
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“AI gives us the ability to quickly transform data and facts into action,” Singh says. “We’re using this intelligence alongside our own consumer expertise and judgment to drive better results.” Majid Al Futtaim, the Dubai-based conglomerate that operates t...