So my plan was to put an CAP first in a Serial routing Call Queue. If there are no volunteers or if it's "virtual office day", it will be marked as Away/Busy/DND, etc and from there the call queue will go down the line of staff members until it reaches voicemail. From ...
So my plan was to put an CAP first in a Serial routing Call Queue. If there are no volunteers or if it's "virtual office day", it will be marked as Away/Busy/DND, etc and from there the call queue will go down the line of staff members until it reaches voicemail. From...
So my plan was to put an CAP first in a Serial routing Call Queue. If there are no volunteers or if it's "virtual office day", it will be marked as Away/Busy/DND, etc and from there the call queue will go down the line of staff members until it reaches voicemail. From this con...
These are part of a call queue that has to have Presence Based Routing enabled as it has a mixture of users and common area phones. Thanks for any info! Hello everyone, We are currently investigating a similar issue. The reason seems to be the same but the consequence is that ...
So my plan was to put an CAP first in a Serial routing Call Queue. If there are no volunteers or if it's "virtual office day", it will be marked as Away/Busy/DND, etc and from there the call queue will go down the line of staff members until it reaches voicemail. ...
Create a config profile by clicking the '+ Add' button. Set the defaults you want for your Common Area Phones, but make sure that "Advanced calling" is turned on. Save your profile. To assign the Configuration Profile to a Common Area Phone, you must go back to the "All phones" or ...
Alejandro - To be clear, when you say 'this SKU', do you mean a license specifically for common area phones? If so, that's great news! We have many phones not dedicated to a specific user, but to a position or department, and may people use those. It seemed silly that to accomplis...
The Tinnitus Questionnaire comprises 40 items with three response categories (2 = "agree", 1 = "partially agree", 0 = "disagree"). Patients' hearing thresholds were measured using pure tone audiometry alongside the tinnitus frequency, tinnitus loudness (dB HL), and sensation level (dB SL). ...