In order to ensure that these banks can stay competitive in the industry, this research has been done in order to investigate the factorsthat influence customer preferences in selecting commercial banks in Malaysia. Based on the research done, it has been found out that reliability, bank ...
Commercial banks in Malaysia represent the largest financial institutionsin term of assets owned, loans rendered and total deposits. To-date, commercialbanks account for about 70 percent of the assets, loans and deposit of all financialinstitutions in the country. They are considered important because...
This study seeks to determine the impact of mergers on efficiency and productivity of commercial banks in Malaysia for the period from 1995 until 2005. The study uses a non-parametric approach, namely DEA, to estimate the efficiency scores and to construct the Malmquist productivity index. To ...
This study draws on upper echelon theory (Hambrick & Mason, 1984) to examine whether the demographic characteristics of politically connected board members affect commercial bank performance in Malaysia. Interaction effect between age, ethnicity, and the political connections of board directors demonstrates...
This study is based on empirical data collected from a survey of 101 middle management employees of 20 commercial banks in Malaysia. Multiple regression analysis was used to examine the relationship between the dimensions of TQM and service quality. The results revealed that TQM dimensions such as ...
commercial banks engages in signaling activities and pro-cyclicality through loan loss provisions.This study also controls for the effect of 2007-2009 global financial crisis on loan loss provisioning of Malaysian commercial banks.The results indicate that Malaysian commercial banks put aside more ...
This study examines the relative efficiency levels of domestic and foreign commercial banks in Malaysia between 2000 and 2006, using accounting-based ratio, stochastic cost and profit frontier approach. Using accounting-based ratio, the results suggest that interest margin and operating cost are slightly...
Although retail bank patronage have been a topic of interest to marketing researchers since late 1960s, the attraction between banks and undergraduate segment has received little interest from marketing academics. This paper analysed the factors considered important by undergraduates in Malaysia in selectin...
Providers are also ineffective in promoting it and it raises concerns over whether such finance is a priority for them. Individuals and businesses are interested in Green Finance as it fosters sustainable development; Green Finance also increases banks’ profits, enhances stakeholder engagement, and ...
Bank-specific and macroeconomic determinants of bank's profitability: A study of commercial banks in Malaysia The aim of this study is to investigate the effect of bank specific, industry specific and macroeconomic variables of commercial banks' efficiency. Data envelopment analysis is applied to obtai...