A:Press 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2.Our free phone can also navigate phone menus toget a live human at Comcastfor you. Q: ...
The worst part of it all is that Comcast admits that the hackers may have gotten their hands on much more sensitive data for an “unspecified number of customers,” saysTechCrunch. This data includes names, dates of birth, contact information, secret questions and answers, and even the last ...
The home service group performs various tasks, including installing, servicing and performing upgrades of customer premise equipment. Sales and Marketing Sky offers direct-to-consumer services to retail customers through customer service call centers, websites, telemarketing, a limited number of retail ...
Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and your photo ID. If you do not have your account number, log into My Account to access all your account information. ...
We were coached on three things mainly: explaining their self-service options, showing empathy, and the number one was pitching products and services. We were coached that, regardless of [the customer] wanting to cancel, or being declined after a pitch, we had to offer at least three rebutta...
You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. If you don’t currently have Comcast Business Internet, visitbusiness.comcast.comto get started. Here are a few things to bring with you to ensure a smooth visit: Your account number,...
We don’t know the exact number of channels that Google Fiber is offering so, it’s hard to say something about that. But, just for context, theAll-in-one package includes all the channels combined from the other packages. ThePremium plan actually includes all channels of HBO, Cinemax, ...
NBCUniversal 'The More You Know' COVID-19 Campaign: In partnership with the White House, CDC, and Health and Human Services, NBCUniversal created a series of videos and graphics, available in both English and Spanish, to help educate people around the country about how they can reduce their...
customer service reps, which Comcast says will standardize some of the historically fragmented policies. Meanwhile, the company’s general inquiry call centers were recast as "Centers of Excellence" that dealt with single, specific issues such as billing, repair, sales, or services for Spanish-...
You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. If you don’t currently have Comcast Business Internet, visitbusiness.comcast.comto get started. Here are a few things to bring with you to ensure a smooth visit: Your account number,...