These are the Comcast employees who have the power to cut you a deal. A regular customer service rep won’t do anything for you, nor are they incentivized to do so, like a “loyalty specialist” or “retention specialist” is. These specialists have access to deals and discounts that othe...
The feature is rolling out to customers "over the next few weeks," Comcast said in release notes forthe update. The app now also includes more details on its payment confirmation screen, and push notifications for the ETA of service technicians. In February, Apple announced that...