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It sounds like your Comcast Xfinity gateway (modem-router combo) may not be correctly passing internet traffic to your Roku device. When you reset your gateway, it momentarily loses its connection to the network, interrupting all internet traffic. When the gateway comes back online, it re-establ...
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Comcast, I am assuming you don’t give a damn and probably won’t have someone comment here, but I wanted to extend a few points of feedback to you in hopes that this trickles up to someone who has the power to set customer service policy: ...
Their internet service in Tracy,ca is very poor and customer service is ridiculous. They are out 4-5 times in week in the morning and never give heads up to customers. Customers normal work is impacted because of their incompetence.
Of course, this is only another in a string of horrible customer service experiences that have been brought to light over the last few years due to information sharing on YouTube, blogs and other areas of the Internet. During December 2014, a Reddit userrecorded callsof Comcast reps pushing ...
Restrictions apply. Xfinity Internet req'd. Taxes extra. Pricing subj. to change. Management of existing subscriptions may be required to avoid multiple active subscriptions and corresponding charges. Activation of an account for each service required. StreamSaver: Compares Xfinity StreamSaver ($15/mo...
Xfinity by Comcast Internet Customer Service & Satisfaction Summary Xfinity by Comcast Internet Plans Xfinity by Comcast customers can choose from multiple plans based on which region they live in. The cost of otherwise identical plans is often different for each region. That’s because Xfinity pla...
Service Protection Plan covers: Replacement or repair of defective installed In-Home Wiring used with your covered Xfinity TV, Xfinity Internet and Xfinity Voice services; Diagnosis of problems with the connection between your Customer Equipment and your Xfinity services; and ...