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G.E. let me preface this by saying that comcast does have a reputation for poor customer service and incidents like this don’t happen in a vacuum, but I think there’s something to be said for comcast here. I think they have a reasonable expectation to be notified when their service i...
Revenue growth was mainly driven by service revenue fueled by strong growth in customer lines, which were up over $1.2 million or 20% year-over-year reaching 7.5 million in total, including 319,000 line additions this quarter. Importantly, our wireless customers are also broadband customers and,...
I waited 45 minutes on the phone for the customer service rep to hang up on me. And the technician that came out today disconnected our home security system... wtf. Bryan DeGruy #Mariners #shocktheleague (@bryand85) reported 31 minutes ago from Lakewood, Washington @themaryone1 @Q...
John Toran(@JohnDeanToran) reported56 minutes agofromPortland, Oregon @Xfinity phenomenal customer service tonight. It would be great if you could have some of that rub off on mobile. Comcast Xfinity Issues Reports Latest outage, problems and issue reports in social media: ...
When AOL executive and Comcast customer Ryan Block recently tried to cancel his internet service, he ended up in a near-yelling match with a customer service representative who spent 18 minutes trying to talk him out of it. Rep:I’m just trying to figure out here what it is about Comcast...