Coinbase customers around the country told similar stories to CNBC since the live phone support began. For example, customer Marc Boulos said in an email that "the live support is only for accounts that are actively locked; since my account is no longer locked, I can't even reach live sup...
Customer Support team 24/7 either through theonline contact form, email, phone, or live chat. Coinbase also providesa knowledge basewhich has detailed answers to common questions and a list of FAQs. Coinbase valuescustomer satisfactionand prioritises providing a safe, secure and seamless user ...
Customer support is robust on both Binance and Coinbase. On Coinbase, users can get support in several ways. There’s a well-designed and extensive help center where users can search by topic and find guidance on a wide array of issues. They can also get chat, phone, and email support...
Coinbase is clearly hoping to be a part of the NFT space and itsrecent collaboration with Rolling Stoneis another exciting example of this. The two big brands planned to mint an exclusive NFT which dropped to Coinbase Wallet users at Rolling Stone Live. ...
24/7 customer support via phone, email and live chat Plenty of free educational resources available to users 95% cold storage policy Regulated by FINTRAC Cost Trading Fees: 0.16% (spot trades cost 0.26%) Spreads: 0.0003% Fiat Deposit Fee: 0% ...
Customers can contact the Coinbase Customer Support team 24*7 +1-833-743-9589, either through the online contact form, email, phone, or live chat. Coinbase support also provides a knowledge base which has detailed answers to common questions and a list of FAQs. Coinbase values customer ...
As we noted above, Coinbase has approximately 9.5 million active monthly traders. Help is available vialive chat, email, and phone 24 hours a day. There’s also an extensive knowledge base that makes it easy to get help whenever you need it. ...
The main part of the dashboard contains live cryptocurrency information about volume, pricing, and history, as well as some charting features. You can choose between candlestick and depth charts. The trading ticket is built into the left side of the screen: ...
Coinbase wins for ease of use, and also has better customer service options, including live chat, phone support, and the option to submit a ticket. In contrast, Binance offers live chat, an option to submit a ticket, or support through an X (formerly Twitter) help account. Binance does ...
a Coinbase user sued the exchange after losing 90% of his life savings, about $96,000, to a hacker after his phone was hacked and his account accessed.8Another user lost $2 million worth of cryptocurrency after his account was compromised and he could not get any...