UCaaSis one of the most comprehensive examples of cloud communications solutions. Unified communications platforms bring together all the channels we discussed above in one place. As such, these platforms provide businesses with a fully functional and unified communication infrastructure hosted on the clou...
LetsDoc is one of the leading tele-health platforms in India. We have scaled from 100 calls a day to over 10,000 calls a day with them over a few months without any issues with scaling. Thanks to Knowlarity for best in class service. Anurag Aggarwal Our experience with knowlarity is gre...
Reduce operational costs of calling, communicating and collaborating in your organization. Increase your business footprint with our cloud-connected solutions.
NFON & 3CX hosted telephony options are highly resilient, corporate-grade cloud based telephony platforms aimed at SMEs wanting to take their communications system to the next level. More IT & Cloud Services Professional IT support and provision of Microsoft Products, Cloud Security & cutting edge ...
Several retailers are also integrating cloud-based communication platforms with their CRM interfaces, boosting customer interaction. It aids in deciphering consumer inquiries and directs them to the right locations for the explanation. Furthermore, some firms use cloud communication platform video solutions...
Scope of service: Migration of current businesses from physical machines and virtual private and public cloud platforms to public or private cloud platforms, and intelligent cloud O&M and management for the clients.Learn more >> Application O&M services The application O&M services include a ...
We believe that better customer experiences start with AI. Our Talkdesk CX Cloud™ and Industry Experience Cloud™ platforms include generative-AI powered apps that automate customer self-service, empower agents, mitigate fraud, and operationalize AI. We’re putting powerful technology into the ever...
Several retailers are also integrating cloud-based communication platforms with their CRM interfaces, boosting customer interaction. It aids in deciphering consumer inquiries and directs them to the right locations for the explanation. Furthermore, some firms use cloud communication platform video solutions...
Instead, it’s about process, platforms and environment, and—most importantly—culture. It’s about building a culture of joint responsibility based on value and outcomes. In fact, Sanjeev’s opinion is that changing the organization’s culture—as well as how you go about it—is a critical...
All the elements you need to provide memorable customer service in a single unified solution.Provide an excellent customer experience Enable a connected and consistent experience across all touchpoints Seamlessly connect digital channels to provide the same level of service no matter how customers get ...