Features Download Free TrialFully functional for 14 days Learn More 1. Security With increasing concerns around data privacy, you’ll want to be sure that information in your help desk is secure. If you’re considering a web-based solution, it’s a good idea to look for a service provider...
cloud help desk software solution that is backed by Amazon's premium cloud hosting. Ourhosted help deskis actuallyhosted in the cloud. Hurricane Sandy had slightly hit our helpdesk servers in 2012 and although there was no outage per se, we have decided to move our helpdesk servers to the ...
4. Features Previous slide Next slide In the interest of flexibility, you probably won’t want to choose an overly simple solution. Having all the functionality you need can make life easier down the road. What you want your help desk software to handle can vary from one organization to ano...
Invite your teammates to HelpDesk. Use the free Viewer role to pay only for users who actually manage customer tickets. Stay flexible with subscriptions Change the number of agents at any time. Choose a Team plan, Business plan, or Enterprise solution to fit your current needs. Sign up for ...
Is the solution scalable as & when my team grows? As your business scales, you will need to scale your customer support as well. For larger teams, helpdesks with basic features might not make the cut. They might look for a more enterprise-specific feature set like a Sandbox test environme...
Invite your teammates to HelpDesk. Use the free Viewer role to pay only for users who actually manage customer tickets. Stay flexible with subscriptions Change the number of agents at any time. Choose a Team plan, Business plan, or Enterprise solution to fit your current needs. Sign up for ...
Oracle's new Help Desk in the Redwood user experience is now available upon request. Inspired by Oracle's new Redwood design language and built upon the Visual Builder Studio application development environment, the Help Desk in the Redwood Experience is a secure, modern solution to better serve...
It's a Selfhosted Cloud Desk Solution with a integrated Live Chat and tons of other Features. See the full list of Features here Selfhosted We always believed that privacy is the most important factor, that's why it is running on your environment so you are in charge of the data that ...
"Cloud Helpdesk with really good features" What do you like best about Spiceworks Cloud Help Desk? We were searching for a cloud help desk that would let the administrators for multiple entities see in one platform. This allowed us to accomplish this by setting up two helpdesks for our entit...
Cloud Based Helpdesk Solution-Software-as-a-Service(SAAS) trail plan