client careIrwin MitchellIt is important for firms to take time to constantly re-evaluate their approach to client care. Complacency is a considerable danger and to simply expect to receive the continuing and u
Professional clients can be assured that we have established written procedures for the receipt of briefs and instructions and assignment to barristers, as well as procedures for the return and reassignment of work. Clients will receive a letter upon receipt of briefs or instructions including a ...
Writing to solicitors, banks, insurance agencies, financial institutions, and government or other agencies. Effective communication and excellent submission writing skills. Interpretation of Wills, Deeds and other legal documents and relevant legislation. Working closely with taxation, legal and professional ...
By the sounds of it, this was a real sticking point for the daughter and (I was at the law firm whilst this whole saga was going on) the solicitors were confident that the daughter was going to forsake her inheritance (which was a pretty large one) in order to keep her husband’s n...
Client Care for Solicitors (1)client careIrwin MitchellIn the summer of 1997 Bevan Ashford carried out an external client care survey. Following the results of this survey they identified a series of learning points and training needs and developed a number of integrated initiatives to address ...