The citizen's charter in Nepal is an innovative approach to upgrading the performance of local governance. Its implementation is expected to establish uniformity, standardization, predictability, and neutrality in public service provision, and to reduce nepotism and favoritism in the system. This ...
minniefc.pixnet.net|基于 1 个网页 3. 公民约章 3 例如英国的「公民约章」(Citizen's Charter),美国的「顾客优先」(Putting Customers First) 等措施,都将公民界定为顾客的 … www.docin.com|基于 1 个网页
A citizen's charter is one approach intended to inform citizens about service entitlements and standards. The key assumption of a charter is to inform citizens about their rights so they can, in turn, exert pressure on service providers to improve performance. Nepal has recently implemented a ...