WhenUnified Communications Managerplaces or receives a call, the system generates a CDR record when the call terminates. The system writes the CDR to a flat file (text file). Inside theUnified Communications Manag...
CUCM相关标准功能模块,基于思科品牌ipphone Active Voice Recording / 按需录音 -- 通话过程中选择录音功能,对通话进行录音,提供对录音的管理功能。 Announcement / 发布系统 -- 给指定人员发布语音信息 CallAccounting / 计费系统 -- 利用Cisco Call Manager’s Call Data Records (CDR) 进行长途话费计算 -- 可通过...
Cisco Unified Communications Manager は、場所やデバイスの種類を問わずに人々をつなぐ、エンタープライズ向けのコール制御およびセッション管理プラットフォームです。
1. 在CallManager 上添加用户到Standard CAR Admin Users用户组 2. 登录CallManager 管理界面,在右上角的Navigation下拉菜单中选择“Cisco Unified CallManager Serviceability”, 点击GO 3. 点击Tool > CDR Analysis and Reporting 4. 用该用户名登录 5. 查看所有通话记录: 点击 User Reports > 6. 输出所有通话...
Why is CUCM reporting phone registration rejected? luis.rosello Level 1 09-20-2019 02:45 PM Hi Peeps, I'm running a 12.0 cluster, and using solarwinds to monitor it. We constantly get "alerts" for phone registration rejected. I've argued with management to disab...
Hi guyz, Im a NOOB for CUCM. just wanted to know how can I give call recording an access to specific user? do i need the extension to where the user will access the call recording? Thanks! Sort by date Sort by votes Jun 6, 2018 1 #2 ReallyRotten MIS Mar 11, 2004 362 CA ...
Greetings, We are getting a new CUCM to replace our Unify OSV and I was wondering if anyone used RightFax and if so, do you use a second DN as the RightFax...
备份及存储工具(Backup and Restore Tools):CUCM提供了一个灾难恢复系统(DRS,Disaster Recovery System)来备份和存储CUCM配置数据库。这个DRS系统也可以备份呼叫详细记录(CDR,Call Details Records)、呼叫管理记录(CMR,Call Management Records)和CDR分析与报告(CAR,CDR Analysis and Reporting)数据库。
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Teams Call Queues is a more simple queue with a list of agents that can be routed based on longest idle, serial, parallel or round robin. Call reporting for both call centre and ordinary phone calls 3rd party contact centers tend to provide detailed reporting, Team...