Please beware of scams via phone calls or e-mails. 2024-09-25 Fuel Surcharge Updated (HKG) 2024-09-09 Adjust the free checked baggage allowance for economy class between Australia and New Zealand. 2024-09-09 Tickets Refund The information you're looking for has been moved the new page. ...
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Privacy Protection Policy 1. Summary China Airlines Limited (hereinafter referred to as "we" or "CAL") fully understand the importance of personal data. We wish to use this Privacy Protection Policy ("Policy") to explain how we process and use your personal data, and how to protect the rig...
Refund is calculated on the basis of the face price. The normal fare and children's fare are charged for 5% of the refund fee; the tickets for S, B, H and K tickets are charged 10% of the refund fee; L, M, N, Q cabin ticket tickets are charged 20% of the refund fee; T, X...
What is the ticket refund rule? There is no charge for canceling tickets that have not yet been issued (except for group tickets with a prepaid deposit). For tickets that have already been issued, a cancellation fee might apply (this depends on the policy of the airline). ...
About Us Privacy Policy Career Opportunities Customer Care Call +1-561-477-7000 Phone Hours: 9:00am - 5:00pm US Eastern Time Monday-Friday Have a question or need to change or refund? The fast way to avoid phone waiting is to reply our E-ticket confirmation email. Prefer to talk?
https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air-travelers.html 6. Cancellation and refund policy Please refer to the U.S. official website for China Southern Airlines' cancellation and change policy. https://www.csair.com/us/zh/index.shtml...
If you change your reservation to a flight operated by China Southern Airlines on the same sector, there will be no change fee for the first time. However, if there is a difference in fare, you will be required to pay the difference in accordance with the regulations. Second and subsequent...
Refund Policy Refund Policy Refunds 1 Voluntary refund 1.1 If the flight coupons of the tickets are not used sequentially, the unused coupons will be refunded in the following way: The refund amount is the ticket price plus taxes actually paid by the passenger, deducted by the applicable prices...
China Southern Airlines maintains a comprehensive luggage allowance policy to ensure passengers have a smooth and comfortable travel experience. The specific details may vary depending on the class of service and the route, so it's essential to check with the airline or on your ticket for precise...