Chatdesk Help Center ; English Advice and answers from the Chatdesk Team Getting Started on Teams Learn how to set up your channels on Teams By Team17 articles Getting Started on Trends Learn how to set up your channels on Trends By Team20 articles Teams FAQ Learn more about Teams By Team...
Automate self-service, real-time chat, FAQ lookups, and query routing with Instant Chime & Azure AI Quickly connect employees with your service desk directly from Microsoft Teams. Route service desk requests to live agents, provide self-service and FAQ lookups before contacting live agents. Bu...
Supervisor Desk (Supervisors only): Provides greater visibility to a supervisor into their agents' activities and interactions with clients to ensure their teams are providing efficient and quality service to end-users. Agent Desk: Enables agents to engage with end-users across multiple chat channels...
Microsoft Teams We would like to set up a chat group for our help desk so any user could chat with them at any time. I don't think Teams has this functionality, or maybe I'm missing something or maybe there is an t... If you are looking for a way that employ...
概述评分和评价详细信息和支持 详细信息 发布者Advancya Technologies 获取方式单位或学校帐户 版本1.0 更新时间2025/1/8 产品SaaS 类别AI + 机器学习客户服务市场营销 行业零售和消费品政府 法律许可协议隐私策略 支持 支持 链接 Advancya Automated Chat Support Agent Brochure...
Scale your support Adapt as your business grows; agents can hold multiple conversations parallelly, enable automation capabilities such as blueprints, business hours, and auto-close conversations. Monitor your messaging data Gain actionable insights into your teams' efficiency, message traffic, and custome...
Unites your channels, teams and reporting.Everything in one place. Unify email, live chat, phone, SMS, Facebook Messenger, and Instagram DM. Free up more time. Easy to use templates and workflow automation. Keep customers smiling. Reports help predict what keeps them happy....
Teams and Automation tools for scaling support workflows. Agent Capacity Management to balance workload across the team. Customer Data & Segmentation Contact Management with profiles and interaction history. Contact Segments and Notes for targeted communication. ...
Forethought’s generative customer support AI streamlines CX for teams in any industry SaaS Healthcare FinTech E-commerce Easy To Setup No Complex Integration No coding expertise needed to deploy AiDesker! Just insert the provided code into your website or web application, and you're all ...
real-time support Customers appreciate quick responses. With Zoho Desk'sBusiness Messagingplatform, businesses can offer instant chat support without stretching your support teams and help build lasting customer relations. SIGN UP FOR FREE Revolutionize your customer support with ...