The author also reflects on the philosophical and ethical considerations and potential pitfalls of relying on AI in higher education, including concerns about academic integrity and the importance of human input in the learning process. The autho...
How can higher education chatbots improve the student experience? Chatbots in higher education can improve the student experience by providing personalized support 24 hours a day, lowering wait times for questions, and giving timely and correct information. They can also improve student engagement by...
Artificial intelligence (AI) chatbots trained on large language models are an example of generative AI which brings promises and threats to the higher education sector. In this study, weexamine the emerging research area of AI chatbots in higher education (HE), focusing specifically on empirical ...
The benefits of chatbots in higher education Types of chatbots for students Higher ed chatbot use cases How to build a higher education chatbot Best chatbots for higher education Chatbotshave seen tremendous growth in recent years, becoming one of the primary communication channels for support. ...
I have advocated for chatbots in higher education for quite a while. Chatbots for Student Success The proliferation of chatbots (some as web-based popups, others as SMS-only messages, and others as multiplatform) as vehicles for student engagement has been impressive. Mainstay (AdmitHub), ...
The use of new technologies such as messaging applications and chatbots in higher education is rapidly growing in Western countries. This entails a careful consideration of the potential opportunities and/or challenges of adopting these tools. Hence, a c
Considering the limitations observed in previous literature reviews, we have developed three research questions for further investigation: 1. What are the key advantages of incorporating AI chatbots in education from the viewpoint of students? 2. What are the key advantages of integrating AI chatb...
Chatbots are increasingly being used to improve student interaction in this current world of technology where communication and many other activities rely heavily on online platform. Most students in higher education own a smartphone, making them frequent users of internet applications. Chatbot systems ...
Over a third of students regularly use ChatGPT in education; usage of other AI chatbots is still rare.Over 50% are positive to chatbots, but concerns about future use are widespread.Male students reported higher usage, more positive attitudes and less concern.Engineering students are most positi...
Specific branching (question and answer) was employed to limit the chatbot’s scope to specific language areas. Chatbots, if employed successfully, could have widespread applications in higher education institutions and shape language teaching in the future. ...